Set specific goals with new employees and ensure they are realistic and achievable. The New Staff Training offers an exciting curriculum with relevant, engaging, interactive sessions for equipping our new staff. Training a new employee is something most businesses take as a given process. It's a quicker process than a lot of other training methods and it improves retention as it's experiential learning. Hands-on practice? c. Take note of what works and what doesn’t work. To encourage good habits and alignment on long-term goals, use these seven tips for training new employees. Failure to provide adequate training can result in job dissatisfaction, low productivity, and staff … When you speak to the new starter provide them with lots of notice about upcoming team events and explain beforehand how they can participate. Try to identify the best combination of methods to deliver the different topics, for example, for health and safety information you may want to provide reading material and then test the new starters with an online quiz. Need more tips on training new employees for your retail business, dealing with employee mistakes, and more? For a long time, experiential learning has been argued as the most effective way to learn and studies have shown that learning through experience increases the quality of learning and retention by 75-90%. When she had a question about how to handle a situation, we talked it out with her on the phone. You also need to put in your time. VR enables employees to learn through practical experience as users are immersed in a world that simulates real-life. List the supplies, workspace and materials needed for each task - this also includes time as you cannot expect existing employees to fit training into an already full schedule. This makes training more engaging but quieter employees can find this training stressful which can make it ineffective as they may not remember the information due to anxiety. "Since we want our employees to feel empowered, we encourage them to use their best judgement in all situations and we give them feedback to help them improve or even to tell them we would've handled it the same way. 1. This is really useful if the new employee is being trained on computer processes. The easiest ways of achieving this are usually by taking on new staff, or training your existing workforce. The manager (or owner) should then bring in other experts to help train employees. Avoid giving new employees training for something they will only need after a few months, as too much information can be overwhelming and lower performance on tasks they will face initially. You can’t expect someone to step into a new role on Day #1 and understand all of your expectations for them. They need to know about your company policies, procedures, and structures. Not only do you need to educate this new employee, but you need to do so in a way that they can understand and digest all the information flowing their way. I have seen a reduction in turnover since we started this new approach.”. This increases their personal development which is useful for them in the long-term and it also benefits the company in case staff cover is needed. Get exclusive behind-the-scenes merchant stories, industry trends, and tips for creating standout brick-and-mortar experiences. If you want to maintain a good staff, then make sure to have training sessions often. Online training is particularly good for "gamifying" training which can improve learning and engagement because people are motivated by points and a sense of achievement. When using this method lots of breaks and discussions are needed to prevent the audience from disengaging. Try to soften the criticism so you don't reduce their confidence, for example, you might say "I've made that mistake before..." or "It would be easier for you if you did it this way...". What would they change? There is one session created for each one of the 39 Desired Outcomes. If you do move too quickly the employee may not be able to meet the demands and feel demotivated so ensure that you check-in with the employee and ask them if the training is too fast or too slow. One of the best coaching strategies leaders can use with new and/or young hires who aren’t as familiar with benchmarks is to present the coaching session in an informal manner. For example, if they have to answer a lot of customer inquiries by e-mail, give them a few samples to respond to in writing. Completing this training will benefit the new employee throughout their entire tenure with your organization. Once you make a hire, it’s your responsibility to give them the training they need to perform at their best. Otherwise, schedule this training to be completed during the new hire’s first month at work. If they need to organize information in a spreadsheet, have them produce a work sample.”, — Justin Singer, Mekanix Calisthenics Gym. In these first few months, new reps will … The first few months of employment are critical as employees are deciding how they feel about the job. Provide an overview of their job and then start filling in the details a little at a time through training. An employee training alert is an excellent method to communicate and reinforce concepts that would be considered common knowledge or new job information. Listen to what new employees have to say as they can provide a fresh outlook on your company and they aren’t caught up in business as usual yet.